Domains of Quality in Pharmacy

Quality Care 2020 has 5 domains to enhance the Quality Care Pharmacy accreditation process and align with your business operations. within each domain, the QCPP requirements promote industry innovation to enable greater flexibility for your business, whilst aligning with contemporary industry standards.

  • Pharmacy Management and Governance
  • Consumer-Centred Care
  • Human Resources
  • Premises, Infrastructure and Stock
  • Pharmacy Services

Infographics of 5 domains

These five domains have been developed in consultation with pharmacies, businesses and industry experts, to enhance the QCPP accreditation process and align with your business operations.

Download the Quality Care 2020 Domains leaflet to share amongst your pharmacy