Knowledge Hub

Exclusive resources for accredited pharmacies, including access to the QC2020 requirements

button

Benefits of accreditation

QCPP is a tool to enhance your business and ensure your pharmacy provides a high quality service

button

Get Accredited

Find out how your pharmacy can become accredited under the Quality Care Pharmacy Program

button

Prepare for assessment

Information, resources and checklists to make sure that your pharmacy is ready for your QCPP assessment

button
Cold Chain

Cold chain management in community pharmacy

QCPP requires pharmacies to have a dispensary refrigerator specifically designed for therapeutic goods, monitor the fridge temperature and have current maintenance certification.

S2 & S3 Training

Pharmacy assistant training for S2 & S3 medicines

All pharmacy assistants who handle S2 & S3 medicines must undertake approved training. To help you find an appropriate training program in this area, QCPP maintains an Approved Refresher Training List

Redacting evidence

Redacting personal information

One of the most common causes of corrective action in assessments is the failure to redact personal information from evidence submitted.

Quality

In Practice

QIP eNews August 2025
Aug 13, 2025

In this edition: Fit-for-purpose policies and procedures; Corrective Action Reviews explained; Completing QCPP Corrective Actions; Roles and responsibilities during QCPP assessments; Use of the QCPP logo; Become a QCPP Assessor; Vacancy - Interpretations & Ruling Panel Member

Read newsletter