QCPP charges an annual fee to cover the cost of delivering our accreditation program.

The Quality Care Pharmacy Program's annual fee is $2,200 + GST. This fee includes:

  • one on-site QCPP assessment every two years, including travel costs*
  • accreditation services, including certification against AS85000 Quality Care Pharmacy Standard: quality management system for pharmacies in Australia.^
  • access to the QCPP Requirements
  • QCPP’s Knowledge Hub, which includes sample policies and procedures
  • interpretation and rulings advice on QCPP Requirements
  • a certificate of accreditation and QCPP window decal (one each per accreditation cycle)

Fee schedule

 Fee (incl GST)
QCPP annual fee$2,420
QCPP on-site assessment
(QCPP annual fee includes the cost of
one assessment per accreditation cycle)
Certificate of accreditation (replacement)$30
Application for expansion of services (per service)$110
QCPP window decal (replacement)$10

Cancellation Policy

As part of the QCPP annual fee, pharmacies receive one initial or reaccreditation on-site assessment per accreditation cycle.

If your pharmacy cancels their scheduled on-site assessment within 10 calendar days of your assessment date, the pharmacy will be automatically forfeit their assessment included in the annual fee. The cost of rescheduling an on-site assessment is $800+GST, plus any travel costs that may have already been incurred.

Payment Methods

QCPP offers a number of payment methods. Our preferred method of payment is BPAY.

BPAY: Payment can be made online or by calling your financial institution. Your customer reference number will be different each time your annual QCPP invoice is issued, so be sure to check before making payment.

Credit card: Pharmacies that pay QCPP fees via AMEX will be charged a 1.43% (incl GST) surcharge. MasterCard and Visa do not attract a surcharge.

Other payment options: QCPP also offers other surcharge-free payment options including cheque and EFT via prior arrangement.

^ Certification is contingent on pharmacy meeting all requirements of certification, including successful completion of QCPP assessment, adherence to QCPP program rules and payment of fees. 
* Cancellation policy applies.

Fee credit

In May 2018 QCPP ruled that certain pharmacies had been negatively impacted by the introduction of the one flat annual QCPP fee implemented mid-way through their 2-year accreditation cycle. More information on the fee credit, including which pharmacies were negatively impacted, is available here.

Pro-rata payments and refunds

QCPP is unable to accept partial payments for pharmacies that have identified they will be closing, merging or transferring ownership part way through the accreditation cycle to which the invoice applies. 

Similarly, QCPP is unable to provide refunds in those instances where the full amount has been paid and the pharmacy subsequently closes, merges or undergoes a transfer of ownership part way through the accreditation cycle to which the invoice applies.