QCPP is currently working towards QCPP Reform 2020 to develop a revised and improved QCPP for community pharmacies, in accordance with the 2017 Quality Care Community Pharmacy Standard.

The goal of the reform is to develop a quality management system that helps the community pharmacies operate efficiently and meet the needs of the business and the community whilst offering the flexibility to customise the system if the pharmacy chooses to do so.   

Once QCPP Reform 2020 have been finalised and released, the QCPP team will undertake a comprehensive communication and education strategy to ensure the revised QCPP is understood and implemented in community pharmacies.

Pharmacies do not currently need to do anything in order to prepare for the revised program. All QCPP assessments in 2018/19 financial year will be administered under the current program.

Key components of QCPP Reform 2020

QCPP Reform 2020 Timeline

QCPP Reform Working Group

QCPP have created the QCPP Reform Working Group to oversee and provide ongoing input into the revised QCPP requirements.

Membership of the group includes representatives from a variety of pharmacies, including both Guild and non-Guild members, independent and banner group pharmacies, as well as pharmacies that participated in the pilot review. It includes subject matter experts with extensive understanding of small business pharmacies, particularly in areas such as pharmacy business management, implementation support, finance and accounting.

The group had their first meeting on 1 February 2018 and will continue to meet regularly during the development and roll out of the revised requirements.

The QCPP team is available to help with any questions or queries you may have about the reforming of QCPP. Call the QCPP Helpline on 1300 363 340 (9am-5pm) or email help@qcpp.com