QCPP in Practice

Get the latest reminders and updates delivered to your inbox, or read the updates online below.

  • Changing the way we communicate

    Mar 02, 2016

    Complementing the information available at www.qcpp.com, QCPP is moving to deliver you relevant program information faster and more efficiently by maximising the use of electronic channels like email and the website.

    In addition to QCPP In Practice, keep an eye on your inbox for your re-accreditation reminder, booking confirmation letter, membership invoices and notices to make sure you don’t miss any requirement deadlines.

    QCPP pharmacies will still receive the congratulations pack by post that includes the QCPP new look certificate and window decal that you can proudly display in your pharmacy. 

    Contact us

    Are you receiving QCPP In Practice by email? If not, let us know
    help@qcpp.com or call us on 1300 363 340.

    Keep your contact details up to date to continue receiving important QCPP communication

  • New look QCPP Accreditation Certificate

    Feb 18, 2016

    Show your customers and suppliers that your business is supporting excellence in pharmacy by achieving accreditation under the AS 85000:2011 Quality Care Pharmacy Standard, the quality management system for pharmacies in Australia. From 1 January 2016, QCPP has introduced a new look accreditation certificate.

    Promoting your QCPP Accreditation by displaying your certificate in a prominent location in your pharmacy advertises to your customers and suppliers that you are operating your pharmacy efficiently within an accredited Quality Management System.

    Being a QCPP accredited pharmacy demonstrates your commitment to deliver excellent customer service as well as enhance the skills and capabilities of staff through improved business management and processes in the pharmacy. This affirms your pharmacy’s dedication to provide a higher level of professional service and assurance that your pharmacy conforms to industry and professional standards.

    Celebrate your accreditation: Attaining and maintaining your QCPP accreditation status requires consistent conscious effort, strong teamwork and commitment at all levels of your pharmacy to provide quality services and enhancing the lives of the customers you serve. Your pharmacy deserves to be proud of this achievement – celebrate your accreditation and display your certificate in “pride of place” in your pharmacy.

    Find out more!

    Lost your certificate? You can request a replacement through the QCPP website. Follow the link above and choose Request a replacement Certificate or WindowDecal.

  • When was the last time you reviewed your DAA procedures?

    Dec 10, 2015

    Following the release of revised Guidelines on Dose Administration Aids and Staged Supply of Dispensed Medicines by The Pharmacy Board of Australia, pharmacies are encouraged to review their systems - including policies, procedures and recording systems - against these guidelines and existing QCPP Requirements as part of their ongoing continuous improvement processes.

    Both QCPP Requirements, and the Pharmacy Board of Australia guidelines contain key risk management and safety requirements to support patient safety and minimise business risk, including:

    • The importance of maintaining an accurate medicine profile for each patient;
    • The supplying pharmacy or pharmacist being professionally responsible for the quality and accuracy of all dose administration aids, included where a third party is involved in the preparation of a DAA; and,
    • The need for clear and easy to understand labelling on DAAs.

    For the purpose of QCPP, the supplying pharmacy is the pharmacy who receives prescriptions and supplies the prescriptions to the consumer or carer. Where packing is undertaken by a third party, the supplying pharmacy must assess the technology and systems use to ascertain whether additional accuracy checking is required before to supplying the DAA to a patient/carer. This is consistent with the Board guidelines which remind supplying pharmacists of their quality use of medicine obligations to their patients.

    More information regarding QCPP Requirements for supplying DAAs can be found on the QCPP Knowledge Hub at www.qcpp.com/knowledgehub.


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