ASSESSORS

Number of Days

1. Return of phone calls to pharmacies

2

2. Date for conducting Assessment after date of booking

30

3. Dispatch of Assessment Report or provide a remedial action report to the National Secretariat

10

1300 HELP-LINE AND HELP DESK

4. Return of phone call

1

5. Response to e-mails

1

6. Notification of a solution or any work in progress

3

DOCUMENT PROCESSING

7. Dispatch of the Assessment Information documents after advice of a planned assessment date

5

8. Dispatch of documents for Accreditation and Re-Accreditation after assessment report received

10

9. Response to new owner listing requirements for continued accreditation

10

HIC PAYMENTS

10. QCPP Division's processing of financial incentive payments to the HIC for eligible* pharmacies.

(* eligibility is subject to correct pharmacy information being provided and no outstanding fees)

11. Payments made by the HIC (approximate only, as we cannot guarantee the HIC processing)

65

WEBSITE

12. Statistics Up-dates

10

QCPP ASSESSMENT TRAVEL SUBSIDY SCHEME (ATSS)

14. Processing payments

30