Continuous Quality Improvement (CQI) is a concept that is integral to any system of quality assurance and the QCPP is no exception. At this point in time, however, CQI is part of the self-assessment process only.

The QCP Committee has determined that the annual self-assessment reporting requirements under the Program will contain a CQI section which will provide as follows:

• As part of the self-assessment report pharmacies will be required to implement and monitor improvements against any eight of the 110 Pharmacy Standards.

• Pharmacies must then submit a brief report, using the template provided as an indication of what is required, outlining the CQI initiatives undertaken.

  
  
• Where a pharmacy has not yet selected the CQI measures at the time of its self-assessment and is not in a position to report, it is required to identify the Standards on which it will report as part of its next self-assessment.

• The QCP Committee recognises that Continuous Quality Improvement can occur in a number of different contexts, all of which enable proprietors to achieve the philosophical objective of CQI. Accordingly, the QCP Committee believes that participation in nominated activities throughout the year should provide credit against the QCPP CQI reporting requirement.

• A total of eight credit points will provide a full exemption from the QCPP CQI reporting requirement, whereas four credit points claimed will require the completion of four of the eight CQI template reports.

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